Territory Manager

POSITION: FULL TIME

LOCATION: EASTERN WASHINGTON

If you are looking for a position where you can excel; where you can flex your Business Development and Consultant skills with autonomy & professionalism, then we would like to speak with you!

WHO ARE WE?

At Christensen, we’re more than a distributor. We deliver quality products through an innovative suite of services and solutions that significantly boost our customers’ profitability. Our mission is to create value and growth opportunities for our Retail Fuel, Commercial, and Fleet Card customers.

WHAT DO WE STAND FOR?

At Christensen, we celebrate our successes and failures. We bring out the best in each other, encouraging the practice of our Core Values, a/k/a, The Christensen Way:

• Be courageous: We boldly rake on new challenges, communicate openly, and pursue personal growth.
• Do what I say I’m going to do: We demonstrate honor, integrity and accountability.
• Enjoy serving others: We make a positive impact on our customers, team, and the community, through joy and empathy.
• Have fun: We allow fun and curiosity to drive our success. We love our work, and we celebrate it.

WHAT IS THE ROLE?

This position provides account management and new business acquisition within a specified geographical territory. The Territory Manager (TM) reports to the PNW Branded Dealer Sales Manager for the Retail Fuels division of the Christensen Company. The TM is responsible for the overall profitability and growth of their territory. The accounts are branded and unbranded convenience stores and truck stops. The TM’s ultimate responsibility is to grow long term volume and gross profit in the established territory.

KEY RESPONSIBILITIES:

Business Retention

• Manage customer relationships to drive customer Net Promoter Score through weekly in-person visits
• Provide annual territory sales action plan with geographical intelligence, at risk accounts and investments
• Develop and execute business plans to achieve stated monthly, quarterly and annual initiatives/objectives
• Collaborate with credit department to manage territory’s accounts receivable
• Ensure customers execute oil company promotions and loyalty programs

Growth

• Develop and commit to monthly, quarterly and annual growth plan and initiatives
• Counsel existing customers to help them grow their business
• Provide weekly feedback and direction on customer margins
• Ensure existing customers are purchasing all available product lines from Christensen
• Collaborate with the Fleet Card division to drive fleet volume to customer locations
• Prospect fuel accounts throughout territory and pass on LEADS to develop dynamic pipeline
• Work hand in hand with the Business Development Manager to move prospects to close the sales cycle Collaborate with Project Manager to manage new brand/upgrade conversion process

Mystery Shops

• Manage mystery shops to drive customer Image/Mystery Shop Score through weekly in-person visits
• Develop and execute mystery shop plans to achieve stated monthly, quarterly and annual objectives Counsel and train existing customers to help them accomplish mystery shop targets
• Collaborate with Project Manager to manage new brand/upgrade conversion process

Leadership & Team Reach:

• Be prepared to provide weekly updates on goals in 1:1 meetings
• Be prepared to report on current performance to plan, competitive intelligence, success stories and other learnings that will benefit the team during each weekly team huddle
• Be prepared to report on progress to monthly, quarterly and annual priorities as well as successes, adjustments and failures during each monthly team huddle
• Understand and live our Core Values and execute all aspects of our Employee Value Proposition
• Become intimately familiar with Customer Value Proposition

WHO SUCCEEDS HERE?

All Christensen team members share one thing in common; they’re A-Players, that like to deliver excellence while being surrounded by other A-Players. The bar is proudly high, and our people love to raise it further. In addition, the candidate will have:

• BA/BS Degree in Business and/or at least 5 years sales experience. Professional degree preferred Success in account/relationship management and reaching the company’s sales targets on time
• Success in creating long term relationships, understanding customer’s demands, while generating growth
• Excellent communication skills both verbal and written, Excellent computer skills, Conflict Management

What We Offer:

• Competitive salary with uncapped commissions.
• Comprehensive benefits package including health, dental, and vision insurance
• FSA for Health and Dependent Care, and HSA
• STD/LTD and Life Insurance
• 401(k) program with generous company contribution
• Parental Leave Program
• Company provided vehicle + fuel card for business use
• Company provided laptop and phone
• Long-term career development opportunities

This is a fantastic career opportunity for someone who has the drive & determination to prove their abilities within a professional & supportive environment. If this sounds like you and excites you, apply today!

Position offers a strong salary plus uncapped commissions!!!